Privacy Policy

The data controller of your personal data is: Digital Loop d.o.o. Mosorska ulica 17E, 21312 Podstrana, Croatia VAT: HR86133919768 Email: info@digitalloop.hr Phone: +385 91 9459 138

We collect the following categories of personal data: • Contact data: name, email address, phone number, company name - when you contact us through the website form. • Technical data: IP address, browser type, operating system, device information - automatically when you visit our website. • Usage data: pages visited, time spent on pages, clicks - through analytics cookies (only with your consent). • Communication data: content of messages you send us through contact forms or email.

We process your data based on the following legal grounds: • Consent (Art. 6(1)(a) GDPR) - for analytics and marketing cookies, for sending newsletters. • Performance of a contract (Art. 6(1)(b) GDPR) - for providing contracted services. • Legitimate interest (Art. 6(1)(f) GDPR) - for improving our website and services, for protection against misuse. • Legal obligation (Art. 6(1)(c) GDPR) - for fulfilling tax and accounting obligations.

Our website uses cookies. We categorize cookies as follows: • Necessary cookies: required for the website to function. Cannot be switched off. • Analytics cookies: help us understand how visitors use the site (Google Analytics). Only activated with your consent. • Marketing cookies: used to display relevant advertisements. Only activated with your consent. You can change your cookie settings at any time by clicking "Cookie Settings" in the website footer.

We do not sell your personal data to third parties. We may share data with: • Service providers: hosting, email services, analytics (Google Analytics) - who process data on our behalf under contractual obligations. • Competent authorities: when we are legally required to do so. All our service providers are required to protect your data in accordance with GDPR.

Some of our service providers (e.g., Google) may process data outside the European Economic Area. In such cases, we ensure appropriate safeguards in accordance with GDPR, including standard contractual clauses.

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected: • Contact inquiries: up to 2 years after the last communication. • Contractual data: 10 years (legal obligation). • Analytics data: 26 months. • Newsletter subscriptions: until consent is withdrawn.

Under GDPR, you have the following rights: • Right of access: request information about what data we process about you. • Right to rectification: request correction of inaccurate data. • Right to erasure: request deletion of your data ("right to be forgotten"). • Right to restriction: request restriction of processing of your data. • Right to data portability: receive your data in a structured format. • Right to object: object to the processing of your data. • Right to withdraw consent: withdraw given consent at any time. To exercise your rights, contact us at info@digitalloop.hr.

We apply technical and organizational measures to protect your data, including SSL/TLS encryption, secure servers, and restricted data access.

If you believe your personal data is not being processed in accordance with regulations, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP): Agencija za zaštitu osobnih podataka Selska cesta 136, 10000 Zagreb www.azop.hr

We reserve the right to modify this Privacy Policy. We will notify you of any significant changes through our website. We recommend checking this page periodically.